UX DIRECTOR
Pia Anderson
I lead design teams that deliver in code, not just Figma files. Over 20 years I have built UX practices inside resistant organizations, designed complex operational software, and now I am shaping how enterprise teams work with AI.
“Pia has a clarity of mind and attention to detail that are rare, even among UX people.”
Selected Work
AI and Experience Layer
I designed at the prompt and shipped code alongside engineers to build an AI experience layer across three disconnected internal systems. Every lesson feeds back into the AI-first delivery model I am building for 80 designers.
Lead Designer, Strategist & Front-End Developer
Agent Workflow Builder
Three teams were building the same AI agent tool in isolation. I designed the unified solution that became the firm-wide platform for 250+ deployed agents.
UX Director (Hands-on)
Protected
Airline Operational Suite
When a storm strikes a major airport, only one went from needing 4 to 6 hours to recover to needing minutes.
UX Manager, Design System Founder
Protected
Design Org in Hypergrowth
I grew a design team from a small group to 130 people in under two years, with retention that outpaced the industry.
UX Director
Protected
UX Maturity Transformation
A team of 60+ engineers had never worked with a designer. Two years later, they refused to start a sprint without one.
UX Manager
ProtectedWhat colleagues say
“Your ability to connect the dots and distill complex things into simple digestible components is uncanny. You are always willing to help, push the boundaries and think out of the box. Keep it up.”
Kryssie Knowles
PwC · Reimagine the Possible Award
“Being open, honest and human makes you relatable and, at least from my point of view, even easier to respect and appreciate. If I’m ever lucky enough to make Director, I quite frankly hope to be like you. Human.”
Jason Lunsford
Designer, PwC
“You are truly, wonderfully easy to work with and your approach to the whole team — bringing us all together regularly, coaxing contributions from multiple people and sharing best practices widely — has made us better. Thank you!”
Andrew Carlson
Partner, PwC · Work Together Award